PRIVACY POLICY

Adam Cursio trading as Cursio Property
ABN: 68 860 342 716
Registered/Business Address: 8/95 Eumundi Noosa Rd Noosaville Qld 4566
Email: adam@cursioproperty.com.au
Phone: (07) 5211 1501

Effective date: 1st August 2026
Last updated: 9 October 2026

1. ABOUT THIS PRIVACY POLICY

Adam Cursio trading as Cursio Property ("Cursio Property", "we", "us" or "our") respects your privacy and is committed to protecting the personal information we collect and hold about you.

This Privacy Policy explains how we collect, hold, use, disclose and protect personal information in connection with our business, including:

our website and online services;
property buyer advocacy services;
property search and acquisition services;
negotiation and auction bidding services;
vendor advocacy services;
property and real estate enquiries;
off-market and pre-market property opportunities;
client onboarding and administration;
communications with clients, prospective clients, vendors, agents and other parties;
marketing and promotional activities;
referrals and introductions to third-party service providers;
contractors, consultants and business partners; and
any other functions and activities carried out by Cursio Property.

This Privacy Policy is intended to operate as our privacy policy under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent that those laws apply to us.

Even where a particular privacy law or obligation may not technically apply to a particular activity, Cursio Property intends to handle personal information consistently with the principles set out in this Privacy Policy wherever reasonably practicable.

This Privacy Policy should be read together with any other privacy notice, collection notice, client agreement, consent form or terms and conditions that we provide to you in connection with a particular service.

2. WHAT IS PERSONAL INFORMATION?

"Personal information" has the meaning given to it under applicable Australian privacy law.

Generally, it means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is recorded in a material form or not.

Depending on our relationship with you, personal information may include:

your name;
residential or postal address;
email address;
telephone and mobile numbers;
date of birth;
identification information;
employment and business information;
financial information;
information about your property ownership or property interests;
property search requirements and preferences;
purchasing capacity and budget information;
information concerning your proposed property transaction;
information provided to us by your accountant, broker, conveyancer, solicitor, lender or other professional adviser;
information contained in communications between you and us;
information about your interactions with our website and digital services;
information about your preferences and interests;
records of property inspections, negotiations and communications;
information contained in documents you provide to us;
information necessary to comply with legal, regulatory or contractual obligations;
information concerning complaints, disputes or enquiries; and
other information that identifies, or could reasonably identify, you.

We may also collect information about other individuals where it is relevant to providing our services, including joint purchasers, spouses or partners, family members, vendors, selling agents, tenants, professional advisers and other transaction participants.

3. SENSITIVE INFORMATION

Sensitive information is a particular category of personal information that receives additional protection under Australian privacy law.

Depending on the circumstances, sensitive information may include information concerning health, racial or ethnic origin, religious or philosophical beliefs, political opinions, professional or trade association membership, sexual orientation, criminal record or certain biometric information.

We generally do not require sensitive information to provide our property advocacy services.

If sensitive information is reasonably necessary for a particular purpose, we will only collect, use or disclose it where permitted or required by law and, where applicable, with your consent.

You should not provide sensitive information to us unless it is reasonably necessary for the relevant matter or we have requested it.

4. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information in a number of ways, including:

Directly from you

For example, when you:

contact us by telephone, email, SMS, WhatsApp or other messaging service;
commenting on social media posts;
direct messaging with us on social media;
complete a website enquiry or contact form;
request a property appraisal or consultation;
book a consultation or connection call;
become a client;
provide us with a property brief;
provide documents or information in connection with a property transaction;
subscribe to our mailing list;
communicate with us through social media;
enter a competition or promotion;
attend an event, seminar or workshop; or
otherwise communicate or deal with us.

From third parties

Where permitted by law, we may collect information from third parties, including:

selling agents and real estate agencies;
vendors and prospective vendors;
property owners;
property portals and publicly available property records;
conveyancers and solicitors;
mortgage brokers and lenders;
accountants and financial advisers;
building inspectors and other property professionals;
referral partners;
contractors and service providers;
publicly available sources;
government agencies and authorities;
professional advisers; and
other parties involved in a property transaction.

We may also collect information from publicly available sources where permitted by law.

Automatically through our website

When you use our website, we may collect technical and usage information such as:

IP address;
browser type;
device type;
operating system;
approximate location;
pages visited;
time and date of visits;
referring websites;
interactions with our website; and
other website analytics information.

This information may be collected through cookies, analytics tools, pixels and similar technologies.

5. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that help websites recognise returning visitors, remember preferences and understand how websites are used.

We may use cookies and similar technologies for purposes including:

operating and securing our website;
remembering preferences;
analysing website traffic;
understanding how visitors interact with our website;
improving our website and services;
measuring advertising effectiveness;
delivering relevant advertising;
understanding the effectiveness of marketing campaigns; and
other legitimate business purposes.

Some cookies may be placed by third-party service providers.

You can generally configure your browser to refuse or delete cookies. However, disabling cookies may affect the functionality of some parts of our website.

Where required by applicable law, we will seek consent before using cookies or similar technologies for purposes requiring consent.

6. WHY WE COLLECT PERSONAL INFORMATION

We collect, hold, use and disclose personal information for purposes reasonably necessary for carrying on our business and providing our services.

These purposes may include:

Providing our services

Including:

understanding your property requirements;
assessing your property brief and objectives;
searching for suitable properties;
identifying on-market, off-market and pre-market opportunities;
communicating with selling agents and property owners;
arranging and attending property inspections;
assessing properties;
negotiating with selling agents and vendors;
bidding at auctions where authorised;
assisting with offers and negotiations;
providing vendor advocacy services;
coordinating professional advisers and service providers;
monitoring transaction progress; and
providing you with property-related advice and assistance.

Managing our relationship with you

Including:

responding to enquiries;
communicating with you;
scheduling appointments;
maintaining client records;
managing proposals and agreements;
invoicing and payment administration;
customer service;
handling complaints;
maintaining business records; and
providing information relevant to your relationship with us.

Business administration

Including:

accounting;
auditing;
insurance;
risk management;
legal and professional advice;
information technology;
data storage;
cybersecurity;
business analysis;
internal reporting;
quality assurance;
training;
business planning; and
maintaining appropriate records.

Marketing and communications

Subject to applicable law, we may use personal information to:

provide information about our services;
send property opportunities;
send newsletters and market updates;
invite you to events, workshops or seminars;
provide educational content;
communicate information we believe may be relevant to your property objectives;
conduct customer research;
promote our business; and
communicate about related services or opportunities.

You can opt out of direct marketing at any time.

Legal and regulatory purposes

We may collect, hold, use or disclose personal information where reasonably necessary to:

comply with applicable laws;
comply with regulatory requirements;
respond to lawful requests from government authorities;
comply with court orders;
prevent fraud or other unlawful activity;
protect our legal rights;
establish, exercise or defend legal claims; or
comply with contractual obligations.

7. PROPERTY TRANSACTION INFORMATION

Our services may require us to collect information that is particularly relevant to a property transaction.

This may include:

your purchasing budget;
financing position;
borrowing capacity;
preferred suburbs or locations;
property requirements;
intended use of a property;
timing requirements;
existing property ownership;
proposed sale or purchase arrangements;
settlement requirements;
information about other parties to a transaction;
negotiation parameters; and
other information reasonably necessary to provide our services.

We will only collect and use this information for purposes reasonably connected with our business activities and the services you have requested, or as otherwise permitted or required by law.

Where appropriate, you should ensure that information supplied to us about another individual has been provided lawfully and that the individual is aware of the relevant disclosure.

8. COLLECTION OF INFORMATION FROM THIRD PARTIES

In providing property advocacy services, it is often necessary for us to communicate with third parties.

For example, we may obtain or confirm information from:

selling agents;
vendors;
property owners;
property managers;
mortgage brokers;
lenders;
conveyancers;
solicitors;
building and pest inspectors;
valuers;
financial advisers;
insurers;
government bodies;
property databases; and
other professional or service providers.

Where practicable and appropriate, we will endeavour to collect personal information directly from the individual concerned.

However, this may not always be possible or practical in a property transaction.

9. DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.

Depending on the circumstances, recipients may include:

selling agents and real estate agencies;
vendors and property owners;
property developers;
conveyancers;
solicitors;
mortgage brokers;
lenders and financiers;
accountants;
financial advisers;
building inspectors;
pest inspectors;
valuers;
insurers and insurance brokers;
government authorities and regulators;
professional advisers;
technology providers;
website and hosting providers;
CRM and database providers;
marketing and communications providers;
payment processors;
cloud storage providers;
IT and cybersecurity providers;
contractors and consultants;
our employees and authorised representatives;
related entities, where applicable;
professional associations;
debt recovery providers, where applicable;
legal advisers; and
other parties, where reasonably necessary to provide our services or conduct our business.

We do not sell personal information as a business model.

We will not disclose personal information to third parties for their own unrelated marketing purposes unless permitted by law and, where required, with your consent.

10. DISCLOSURE TO SELLING AGENTS AND OTHER PROPERTY PROFESSIONALS

When acting for a buyer or vendor, we may need to provide certain information to selling agents, vendors, property owners or other transaction participants.

This may include your:

name;
contact details;
purchasing requirements;
proposed offer;
relevant transaction information;
authority to act;
other information reasonably necessary to progress the transaction.

We will generally seek to limit the information disclosed to what is reasonably necessary for the relevant purpose.

However, property negotiations can involve commercially sensitive information.

Accordingly, you should understand that information you provide to us may need to be disclosed to relevant parties where this is reasonably necessary to perform the services you have engaged us to provide.

Where you provide us with specific instructions about information that must not be disclosed, we will take those instructions into account, subject to our legal, regulatory and professional obligations.

11. SERVICE PROVIDERS AND CONTRACTORS

We may use third-party providers to help us operate our business.

These may include providers of:

CRM systems;
website hosting;
cloud storage;
email;
SMS and communications;
online forms;
appointment scheduling;
accounting;
payment processing;
document management;
marketing automation;
analytics;
advertising;
cybersecurity;
IT support;
artificial intelligence and software tools; and
other business systems.

Where we use service providers, we take reasonable steps to ensure that personal information is handled appropriately and consistently with our obligations.

Where appropriate, contractual confidentiality, security and privacy obligations may apply to those providers.

12. OVERSEAS DISCLOSURE

Some of our technology, software, cloud storage, marketing, communications or other service providers may operate outside Australia or store information outside Australia.

As a result, personal information may potentially be disclosed to, or stored or processed in, overseas jurisdictions.

Depending on the technology and service providers we use from time to time, these jurisdictions may include countries such as:

the United States;
Singapore;
the Philippines;
countries within the European Economic Area; and
other jurisdictions in which our service providers or their subcontractors operate.

The countries involved may change as our technology providers and business arrangements change.

Where the Australian Privacy Principles apply, we will take reasonable steps required by applicable privacy law in relation to overseas disclosures.

You acknowledge that overseas recipients may be subject to privacy laws that differ from Australian privacy laws.

13. DIRECT MARKETING

We may use your personal information to communicate with you about our services, property opportunities, property market information, events, educational material and other communications that may be relevant to you.

We will only undertake direct marketing in accordance with applicable law, including the Privacy Act 1988, Spam Act 2003 and, where applicable, the Do Not Call Register Act 2006.

Where required, we will provide an appropriate consent or opt-out mechanism.

You can ask us to stop sending direct marketing communications at any time.

You can do this by:

using the unsubscribe facility included in an email;
replying "STOP" to an SMS where that functionality is available;
contacting us using the details in this Privacy Policy; or
otherwise telling us that you do not wish to receive marketing communications.

We will take reasonable steps to action a valid opt-out request within a reasonable period.

Opting out of marketing will not affect our ability to send you communications that are necessary to provide a service you have requested or that are otherwise not direct marketing.

14. ARTIFICIAL INTELLIGENCE AND AUTOMATED TECHNOLOGIES

We may use software incorporating artificial intelligence, machine learning, automation or other computer-assisted technologies as part of our business operations.

Examples may include:

drafting and editing communications;
administrative assistance;
workflow automation;
document processing;
data organisation;
marketing assistance;
customer service;
research;
property research and analysis; and
business reporting.

Where we use such technologies, we will take reasonable steps to ensure that personal information is handled appropriately.

We will not knowingly use artificial intelligence to make decisions about an individual in a manner that is unlawful or inconsistent with our privacy obligations.

Where applicable privacy laws require additional transparency concerning automated decision-making, we will provide the information required by those laws.

Nothing in this section means that every business decision involving software is an "automated decision" for the purposes of Australian privacy law.

15. HOW WE HOLD AND PROTECT PERSONAL INFORMATION

We take reasonable steps to protect personal information from:

misuse;
interference;
loss;
unauthorised access;
unauthorised modification; and
unauthorised disclosure.

Depending on the nature of the information and the system involved, security measures may include:

access controls;
passwords and authentication;
user permissions;
secure cloud services;
encryption where appropriate;
secure backups;
monitoring and logging;
software security controls;
staff and contractor confidentiality obligations;
physical security measures;
data minimisation;
secure disposal procedures; and
incident response procedures.

No method of electronic transmission, storage or security is completely risk-free.

Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee that information transmitted to or from us will always be completely secure.

16. DATA BREACHES

We maintain procedures for identifying, assessing and responding to suspected privacy and data security incidents.

If we become aware of a data breach, we will assess the incident and take appropriate steps to contain, investigate and remediate it.

Where the Notifiable Data Breaches scheme applies and an eligible data breach occurs, we will comply with our notification obligations under applicable law.

An eligible data breach generally involves unauthorised access to, unauthorised disclosure of, or loss of personal information where the circumstances are likely to result in serious harm and the risk has not been prevented by remedial action.

Where notification is legally required, affected individuals and the Office of the Australian Information Commissioner will be notified in accordance with the applicable requirements.

17. DATA QUALITY

We take reasonable steps to ensure that personal information we collect, use or disclose is accurate, complete and up to date having regard to the purpose for which it is used.

The accuracy of information supplied by you is important.

You should tell us if your circumstances, contact details or other relevant information change.

You may request correction of personal information we hold about you at any time.

18. HOW LONG WE KEEP PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

provide services;
maintain business and transaction records;
comply with legal and regulatory obligations;
resolve disputes;
enforce agreements;
protect our legal interests;
maintain appropriate financial and accounting records; and
meet professional, insurance or other legitimate business requirements.

When personal information is no longer reasonably required and we are not legally required to retain it, we will take reasonable steps to securely destroy, delete or de-identify it.

Different types of records may be retained for different periods.

19. ACCESS TO YOUR PERSONAL INFORMATION

You may request access to personal information that we hold about you.

Requests should be made using the contact details set out in this Privacy Policy.

We may need to verify your identity before providing access to personal information.

We will generally respond to an access request within the timeframe required by applicable law.

In certain circumstances, we may refuse access where permitted or required by law.

If we refuse access, we will generally explain the reason for the refusal and, where applicable, provide information about available avenues for review or complaint.

20. CORRECTING YOUR PERSONAL INFORMATION

If you believe that personal information we hold about you is inaccurate, incomplete, out of date, irrelevant or misleading, you may ask us to correct it.

We will take reasonable steps to correct information where appropriate.

If we refuse a correction request where permitted by law, we will generally explain why.

Where required, we may also attach a statement to the relevant information noting that you consider it inaccurate, incomplete, out of date, irrelevant or misleading.

21. ANONYMITY AND PSEUDONYMS

Where permitted by law, you may deal with us anonymously or using a pseudonym.

However, this may not be practical or possible where:

we need to identify you to provide our services;
we are required by law to identify you;
we need to verify your identity;
the transaction requires identification;
we are required to maintain records;
we need to communicate with other parties on your behalf; or
it is otherwise impracticable for us to deal with you without identifying you.

For example, a person cannot generally engage us to act on their behalf in a property transaction without identifying themselves.

22. UNSOLICITED PERSONAL INFORMATION

If we receive personal information that we did not solicit, we will determine whether we could have collected that information lawfully under the applicable privacy laws.

Where required, we will take reasonable steps to destroy or de-identify unsolicited personal information that we could not lawfully have collected, unless an exception applies.

23. CHILDREN

Our services are primarily intended for adults.

We do not knowingly seek to collect personal information from children unless it is reasonably necessary in connection with our business activities and permitted by law.

If you believe that a child has provided us with personal information improperly, please contact us.

24. THIRD-PARTY WEBSITES AND SERVICES

Our website or communications may contain links to websites, applications or services operated by third parties.

Those third parties have their own privacy policies and practices.

We are not responsible for the privacy practices, security or content of third-party websites or services.

You should review the privacy policy of any third party before providing personal information to them.

25. SOCIAL MEDIA

We may operate social media pages, profiles, groups or communities.

If you interact with us through social media, the relevant social media platform may collect and use your personal information in accordance with its own privacy policy.

Information you voluntarily publish on a public social media page, group or forum may be visible to others.

We will handle personal information obtained through social media in accordance with applicable privacy laws and this Privacy Policy, where applicable.

26. PUBLICLY AVAILABLE PROPERTY INFORMATION

Property transactions often involve information obtained from publicly available sources, including property records, property advertising, real estate websites and other public sources.

We may collect and use publicly available information where reasonably necessary for our business functions and activities and where permitted by law.

The fact that information is publicly available does not necessarily mean that we will use it for every purpose.

27. PROFESSIONAL AND REGULATORY OBLIGATIONS

Depending on the services we provide and the circumstances of a transaction, we may be required to collect, verify, retain or disclose personal information to comply with legal, regulatory, professional, taxation, financial, anti-fraud, anti-money laundering or other obligations.

Where applicable, this may include obligations arising under Commonwealth or Queensland legislation and regulatory requirements.

From time to time, laws applying to property and professional services may change. We may therefore update our information handling practices to comply with new or amended legal requirements.

28. DISCLOSURE REQUIRED BY LAW

We may disclose personal information where required or authorised by:

legislation;
a court or tribunal;
a regulator;
a government authority;
a law enforcement agency;
a professional or regulatory body; or
another lawful authority.

We may also disclose information where reasonably necessary to prevent or investigate suspected fraud, unlawful conduct, security incidents or other serious misconduct.

29. BUSINESS TRANSFERS

If Cursio Property is involved in a merger, acquisition, restructure, sale of assets, sale of business, change of control or similar transaction, personal information held by us may form part of the relevant business records.

Where permitted by law, personal information may be disclosed to prospective purchasers, advisers and other parties involved in such a transaction, subject to appropriate confidentiality and privacy considerations.

Any continuing owner or operator will be expected to handle personal information in accordance with applicable privacy laws.

30. PRIVACY COMPLAINTS

If you believe that Cursio Property has breached this Privacy Policy or applicable privacy law, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.

A privacy complaint should include enough information for us to identify the issue, including:

your name;
contact details;
a description of the issue;
relevant dates;
relevant communications or documents; and
the outcome you are seeking.

We will acknowledge and investigate complaints within a reasonable period and will endeavour to resolve them fairly and promptly.

We will not charge you for making a privacy complaint.

31. CONTACTING US ABOUT PRIVACY

Privacy enquiries, access requests, correction requests and complaints should be directed to:

Adam Cursio trading as Cursio Property
Privacy Officer - Adam Cursio
Email: adam@cursioproperty.com.au
Phone: (07) 5211 1501
Address: 8/95 Eumundi Noosa Rd Noosaville Qld 4566

Please use the subject line "Privacy Enquiry" where contacting us by email.

32. COMPLAINTS TO THE OAIC

If you are not satisfied with our response to your privacy complaint, or you believe your complaint has not been appropriately resolved, you may contact the Office of the Australian Information Commissioner (OAIC).

The OAIC may investigate complaints concerning entities covered by the Privacy Act.

Further information about privacy complaints is available from the OAIC at:

https://www.oaic.gov.au/privacy/privacy-complaints

33. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

changes to our business;
changes to our services;
changes to technology;
changes to our information handling practices;
changes to service providers;
changes to applicable laws or regulations; or
changes to Australian Privacy Principles guidance.

The updated Privacy Policy will be published on our website.

The "Last updated" date at the beginning of this document indicates when the policy was most recently reviewed or amended.

We encourage you to review this Privacy Policy periodically.

34. SEVERABILITY

If any provision of this Privacy Policy is found to be invalid, unlawful or unenforceable, that provision will be read down or severed to the extent necessary, and the remaining provisions will continue to operate to the fullest extent permitted by law.

35. GOVERNING LAW

This Privacy Policy is governed by the laws applicable in Queensland and the Commonwealth of Australia.

Nothing in this Privacy Policy is intended to exclude, restrict or modify any right or remedy that cannot lawfully be excluded, restricted or modified.

36. YOUR PRIVACY MATTERS

Cursio Property recognises that buying or selling property can require you to provide information that is personal, financial and commercially sensitive.

We are committed to treating that information responsibly, limiting its use to legitimate purposes, protecting it from inappropriate access or disclosure and being transparent about how we handle it.

If you have any questions about how we collect, use, disclose or protect your personal information, please contact us using the details above.

Adam Cursio trading as Cursio Property
Privacy Policy — Effective 1st August 2026